Privacy Policy

This page summarises how Kishmi collects and uses your personal information under the Digital Personal Data Protection Act, 2023.

What we collect

• Account details — name, email, phone, hashed password.
• Order details — shipping address, billing address, GSTIN (if supplied).
• Communications — the contact-form messages you send and any replies we exchange.
• Technical data — IP address, device + browser, pages viewed.

How we use it

We use your data to deliver orders, send transactional updates, fulfil GST + tax obligations, prevent fraud, and (with your consent) send marketing material.

Your rights under DPDP Act

• Request a copy of your data (right to access).
• Ask us to correct anything that is wrong (right to correction).
• Ask us to erase your account (right to erasure — subject to legal retention obligations on invoices).
• Withdraw any consent you have given (cookies, newsletter, marketing emails).

Contact our Data Protection Officer

no-reply@kishmi.com — we respond within 30 days as required by DPDP Act.